Returns and replacements
Last updated October 10, 2026
All sales are final
Every copy of What God Says is printed just for you, so we cannot accept returns or exchanges, and we do not offer refunds for a change of mind. You can look inside the book on our home page before you buy. Ebooks are delivered as soon as your payment goes through, so they can't be returned or refunded either.
Damaged or misprinted copies
If your copy arrives damaged or with a printing defect, such as missing, blank or out-of-order pages, a cover printed out of position, or binding that has come apart, we will send you a free replacement. Email [email protected] within 14 days of delivery with your order number and a clear photo of the problem.
If your order never arrives
If your tracking shows no delivery, or your book hasn't arrived well after its expected date, email [email protected] with your order number and we will replace it.
Ebook problems
If your ebook won't download or open, you've used up your download link, or it didn't reach your Kindle, email [email protected] with your order number and we'll help, or send you a new link.
Canceling before printing
We can cancel an order and refund it in full only before printing starts, usually within about 2 hours of ordering. Email [email protected] as soon as you can. This applies to printed books. Ebooks are delivered as soon as you order, so they can't be canceled.